Job Opportunity: Junior Complaints Legal Counsel

Organization:
Revolut is a global financial technology company founded in 2015, offering digital banking, payments, savings, investments, foreign exchange, and travel-related financial services. Serving over 75 million customers worldwide, Revolut continues to expand its international presence with a strong focus on innovation and customer experience.

Location / Mode:

Greece (specific office location not specified)

Position:

Junior Complaints Legal Counsel

Practice Area:

Financial Services Law
Consumer Protection
Dispute Resolution
Regulatory Compliance

Experience:

Experience in a law firm or as in-house legal counsel, preferably in a bank or financial institution

Eligibility:

Bachelor’s degree in Law
Current membership with one of the Greek Bar Associations
Experience in a law firm or in-house legal role, preferably with a bank or other financial institution
Exposure to dispute resolution, litigation, or financial regulatory law
Experience coordinating with external law firms
Fluency in English and Greek
Ability to draft formal legal responses and communicate complex legal issues effectively
Proactive approach with strong stakeholder management skills

Key Responsibilities:

Manage end-to-end resolution of out-of-court disputes and consumer protection complaints before competent Greek authorities
Review claims and prepare formal legal responses
Coordinate with external law firms handling litigation matters in Greece
Provide legal advice on escalated dispute-related matters concerning branch operations
Assist in preparing legal documentation and improving internal dispute-handling processes

Preferred Qualifications:

Experience with Alternative Dispute Resolution (ADR), particularly in the financial services sector
Knowledge of Greek Consumer Protection Law, PSD2 implementation in Greece, and Bank of Greece regulations
Interest in the fintech industry

Skills Required: