Refund & Cancellation Policy
At Lexpress.in, we aim to provide a seamless and user-friendly experience for our customers. This Refund & Cancellation Policy outlines the terms under which users may request refunds or cancellations for any paid services offered on our platform. By purchasing or subscribing to any paid services on Lexpress.in, you agree to the terms stated in this policy.
Lexpress.in offers various paid services, such as premium job postings, featured internship listings, and other promotional services. Due to the nature of our services, refunds are only granted under specific circumstances. A refund may be issued if a user encounters a technical error that prevents the service from being delivered, or if the purchased service is not provided as described. Refunds are not applicable once a job or internship listing has been successfully published and made available to users. Additionally, refunds will not be provided for services that have already been utilized, including promotional campaigns that have been activated.
Users who wish to request a refund must submit a formal request via email to support@lexpress.in within seven (7) days of the initial purchase. The refund request must include relevant details, such as the order number, payment receipt, and a clear explanation of the issue. Once a refund request is received, our team will review the request and determine eligibility. Approved refunds will be processed within ten (10) business days and credited back to the original payment method used during the transaction. Lexpress.in reserves the right to decline refund requests that do not meet our eligibility criteria.
Users who purchase paid services on Lexpress.in may cancel their orders before the service has been activated. Cancellation requests must be submitted via email to support@lexpress.in before the service goes live. If a cancellation is approved, a full or partial refund may be issued based on the service status. Once a paid service has been published or utilized, cancellations will not be permitted. Subscription-based services may be canceled at any time, but the cancellation will take effect at the end of the current billing cycle, and no prorated refunds will be issued.
Lexpress.in reserves the right to modify, suspend, or discontinue any of its paid services at its discretion. If a service is discontinued, users who have made payments for the affected service may be eligible for a refund based on the remaining duration or value of the service. In cases where a service is suspended due to a violation of our Terms & Conditions, no refunds will be granted.
This Refund & Cancellation Policy is subject to change at any time. Any modifications will be reflected on this page, and continued use of our paid services following policy updates constitutes acceptance of the revised terms. We encourage users to review this policy periodically to stay informed about our refund and cancellation guidelines.
If you have any questions or require further clarification regarding our Refund & Cancellation Policy, please contact us at support@lexpress.in. Our team is dedicated to assisting you and ensuring a smooth experience on our platform.